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Our Clients are provided with unlimited telephone, facsimile, email and remote access support between the hours of 8:00 a.m. and 6:00 p.m. Eastern Standard Time, Monday through Friday, excluding designated holidays.

Contacting Support:

Tel: 888-480-0102 Ext. 1
Fax: 508-485-3040
Email: support@senior-systems.com

Senior Systems, Inc.
201 Boston Post Road West
Marlborough, MA 01752-4605

Self-Help Support:

Knowledge Base
Clients are able to find answers to frequently asked questions and can troubleshoot software issues on their own. Knowledge Base allows access to documentation, release notes, articles, hot topics, and much more. If a Client can’t find the answer on their own they can Submit a Question through the Knowledge Base portal.

Documentation
Reference guides, articles and other documentation are archived and available online.

Release Notes
Up to date Release Notes are available online.

System Requirements
Review the latest recommended and minimum hardware requirements.

Click on the appropriate link for information regarding Integration, Technologies, and Security. Additional information regarding Support is also available by emailing our sales office.